Frequently asked questions

PRCN Lab is Italy's first platform dedicated to precision longevity medicine. We offer pharmaceutical peptides, NAD+ protocols, and regenerative therapies selected according to rigorous clinical standards, supported by scientific research and designed for health professionals and advanced biohackers.

Our catalogue includes single products and protocols for different therapeutic areas: longevity and anti-aging, tissue recovery, muscle development, cognitive function, sexual health, immune support, and much more. Every product is accompanied by scientific information on its mechanism of action and usage protocol.

The compounds we offer are the subject of active scientific research. Some have received full regulatory approval from the FDA or EMA, others are in advanced clinical trial phases, and others have decades of documented clinical use. Every product in our catalogue includes the available level of scientific evidence, transparently and without ambiguity.

All our products are formulated according to GMP standards, with ISO certification and European production. Every batch is traceable and accompanied by a certificate of analysis guaranteeing purity and compliance.

We offer both single peptides and pre-formulated stacks, depending on the therapeutic objective. Both formats meet the same standards of purity and production quality.

You can order directly from our website. Some products require professional profile verification before accessing the full catalogue. Once your account is verified, the purchasing process is simple and immediate.

No, there are no minimum quantities for standard orders. For institutional orders or high-volume clinics, contact us directly for dedicated terms.

We ship throughout Italy and to the main European countries. For specific destinations or international shipments outside the EU, we invite you to contact us before placing your order.

Shipments within Italy are generally delivered within 48 to 72 working hours from order confirmation. For European shipments, delivery times vary depending on the destination.

We accept returns within 14 days of receiving the product, provided the product is intact and has not been opened. For temperature-sensitive products or those subject to cold chain requirements, specific conditions are indicated on the product page. For any issue with your order, our team is available to support you.

Our products are designed for physicians, clinicians, and health professionals operating in the fields of regenerative medicine, longevity, and biological optimisation. Some products are also accessible to advanced biohackers with specific sector knowledge. The use of any peptide must occur under qualified medical supervision.

Yes. Every product in our catalogue is accompanied by information on its mechanism of action, reference dosages, routes of administration, recommended cycles, and synergistic stacks. For advanced clinical insights, the PRCN Academy offers dedicated certifications and tutoring.

Yes, many of our compounds are designed to work synergistically. Our scientific manual includes a dedicated section on recommended synergistic stacks for specific objectives, from body recomposition to cellular longevity. We recommend consulting a qualified physician before undertaking any combined protocol.

Most peptides require refrigerated storage between 2°C and 8°C, away from light and humidity. Specific storage conditions are indicated on each product. We strongly recommend following the instructions carefully to maintain the stability of the compound.

The PRCN Academy is the educational arm of PRCN Lab. We offer clinical certifications, masterclasses, CME workshops, and personalised tutoring for physicians, clinicians, and health professionals who want to apply longevity science with precision and rigour. Programmes cover Peptide Therapy, NAD+ Clinical, PRP Longevity, Exosome Science, and much more.

Clinical programmes are aimed at physicians, dermatologists, nurses, clinic owners, and researchers in the field of regenerative medicine. Some masterclasses on the e-learning platform are also accessible to a broader audience with an interest in the scientific foundations of longevity.

Our CME workshops award continuing medical education credits that are recognised. Clinical certifications are developed with an international faculty and follow rigorous training standards. For specific information on recognition in your geographical area, contact us directly.

Both. Clinical certifications take place in 1-to-1 in-person sessions (up to 3 participants). CME workshops are held in weekend in-person format with a minimum of 20 participants. The e-learning platform offers self-paced masterclasses with lifetime access, accessible from any device.

You can browse available programmes on the dedicated PRCN Academy page and contact us directly to book your session or enrol on the e-learning platform. Our team will guide you in choosing the path best suited to your profile and objectives.

You can create your account directly on the website and request professional profile verification. You will be asked to provide documentation attesting to your qualification. Once verified, you will have access to the full catalogue and all features reserved for professionals.

Our products are formulated for informed and conscious use, preferably under medical supervision. Profile verification allows us to ensure that compounds are used correctly and in compliance with the safety standards we have set ourselves.

Yes. If you manage a clinic or practice with multiple professionals, contact us to set up a multi-user account. We offer dedicated solutions for facilities with multiple operators.

You can reset your password directly from the login page by clicking on "Forgot password". You will receive an email with reset instructions. For any access issues, our team is available to support you.